OUTBACK CYCLING
ABN: 18 166 838 446

SURCHARGES
- A 1.5% merchant surcharge applies to all credit card payments.
- Not applicable for online bookings.

OUTBACK CYCLING CANCELLATION POLICY:
Customer cancellation – with more than 14 days notice – If the customer advises cancellation of their booking by telephone (email will not be accepted) with more than 14 days notice before the booking time, an alternative time or 100% refund will be provided (less payment surcharges)
Customer cancellation – with 48 hours to 14 days notice – If the customer advises cancellation of their booking by telephone (email will not be accepted) with more than 48 hours notice before the booking time, an alternative time or 50% refund will be provided (less payment surcharges)
Customer cancellation – within 48 hours or less notice – If the customer cancels their booking within 48 hours of their booking or does not present to the booking at all, then any payment made is forfeited
When bookings are cancelled (by either the customer, or Outback Cycling), any refunds provided will not include any of the fees or payment surcharges incurred by the payment process selected at the time of booking
Customer Lateness – if the customer presents late, any time missed due to lateness is forfeited from the hire period

ALICE SPRINGS TELEGRAPH STATION CANCELLATION POLICY:

All Sales are final and incur 100% cancellation fees